We currently only deliver within the UK. If however you live outside of the UK, please email us and we will be happy to find out how much it will cost.
On average delivery takes between 3-5 working days, however some suppliers may take 7-10 workings days.
Made to Measure items may take between 3-6 weeks, longer at busy times. We will contact you with an estimated delivery date, once your order has been received.
Occasionally, fabrics, wallpapers or other items are out of stock, if this happens we will contact you and arrange either a refund or alternative product or if you are happy to wait for the product to be re-stocked, we will send it out as soon as we receive it.
If you have ordered a few items, we will try and compile all items together for one delivery, however some may come out separately, depending on lead times and suppliers.
Most items will be delivered by a courier and will require a signature. Some smaller items, such as samples and trimmings are usually sent by post and do not require a signature.
Order Cancellations or Amendments
Please contact us within one hour after ordering, if you would like to cancel or amend your order. Once the order has left the warehouse, we cannot recall it and to return it once it reaches you, it may incur a 25% restocking fee if the supplier will accept it back as these products are cut to order. You will also be responsible for the return postage charge.
We are open Monday – Friday, 9am – 5pm. If you order outside of these hours, please email us with the subject: Cancellation/Amendment, along with a copy of your order to: [email protected] to let us know that you would like to cancel or amend your order for a full refund. During our opening times please call us on 01392 42 44 44.